FAQ
What is Trollflix Gold?
Trollflix Golds are the virtual currency used on Trollflix. They represent real money but are called golds to make things more enjoyable and engaging.
Are payments secure?
Security is our top priority on Trollflix. We ensure security through advanced technologies, including AES256 encryption for data protection, strong hashing algorithms for password security, and SSL for secure connections, and we follow strict security protocols such as PCI DSS compliance for fast payment processing. Trollflix is secure because it uses Square for gold purchases. Block Inc (formerly Square, Inc.), is the parent company of Cash App. You can get more info about the technology and security we use for payments from this url: https://squareup.com/payments/secure
Why should I buy Trollflix Gold?
Purchasing Trollflix Gold allows you to support creators. By sending gifts to creators, you not only motivate them but also contribute to the creation of better and more content. Your support helps fuel the creative process and enables creators to continue delivering engaging and high-quality content.
What is the difference between buying Trollflix Gold and a VIP subscription?
Both systems are designed to support creators by converting your money into Trollflix Gold. The main difference is in how the gold is stored and distributed. VIP subscription golds are stored in the "VIP bucket", and they are distributed among creators determined by our algorithm. On the other hand, the purchased golds are under your control, and you can use them to send gifts directly to your favorite creators. Consider starting with a VIP subscription, as it has some perks, then you can always add more gold later.
How much is 1 Trollflix Gold?
1 Trollflix Gold is £0.01, or 1 penny. 1 penny is 1 cent. Sending a coffee gift to a creator costs 1 gold. The value of Trollflix Gold remains constant and does not fluctuate like digital currencies or similar assets.
How much is the transaction fee?
0%. Transcations costs are included in price. Transactions on Trollflix are transparent. You will only be charged for the amount displayed as 'Total' without any additional costs, or hidden fees.
Do you charge VAT?
No, we do not charge VAT on our products/services. Our pricing is VAT-free, providing you with straightforward and transparent costs.
Does Trollflix cut any commissions from my purchase?
No! 100% of your purchase and gold goes to creators. We are not cutting any commissions when our members buy or sell Trollflix Gold. Creators are getting 100% of the content revenue on Trollflix.
Do you offer refunds for Trollflix Gold purchases?
Absolutely, we offer refunds for Trollflix Gold purchases within 30 days of the purchase date. However, you must provide a valid reason for the refund, and you must not have used any of the benefits of Trollflix Gold. Additionally, you can sell and convert your Trollflix Gold into real money from Payment Settings, just like any creator does on Trollflix.